IN-STORE

 

Improve the customer experience by providing science-based recommendations in-store and become the customer’s trusted advisor with validated, reliable and objective  advice.

Improve the customer experience by providing science-based recommendations in-store and become the customer’s trusted advisor with validated, reliable and objective advice.

We offer high-quality, scientifically based advice that provides objective recommendations, not only for e-commerce, but also to optimize in-store service. 

A new way for customers to find the right product, such as running shoes, a mattress or a bicycle that supports their long-term health goals. Our technology helps each customer identify the best product for their specific needs, based on biomechanical parameters and data. 

3D Avatar Solution

Service staff can offer their customers a sophisticated way to recommend the perfect product. The customer provides the system with a minimum of information such as height and weight, and takes two pictures, one from the front and one from the side. Our cloud-based system compares many products in the background and calculates the perfect fit and size of a product.

4 Steps to the Perfect Match

The guided process starts with obtaining personal data, including height, weight, and age.

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Next, the user uploads two full-body photos (front and side) or takes them on the spot using a smartphone or tablet.

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With AI-driven algorithms and biomechanical models, the customer’s individual 3D avatar is created and used to simulate an interaction with the provider’s previously measured product.

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The ideal product is recommended within seconds.

Benefits

USER-FRIENDLY

The system creates satisfaction with clear, easy-to-understand results. The data is processed immediately and transformed from raw complexity into a user-friendly instant recommendation. This simplifies the decision-making process.

INCREASE CONVERSION

The technology generates interest while accompanying the customer journey. This leads to an increase in conversion rates and a compelling deal.

OUTSTANDING & INNOVATIVE SERVICE

Stand out by demonstrating expertise, innovation, technical leadership and, last but not least, best-in-class advice for the ideal customer experience.

Sensor Solution

The solution uses advanced IMU sensor technology to measure each customer’s movements to identify the best sports shoe.

4 Steps to the Perfect Match

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Based on responses to individual questions, the customer service employee selects three pairs of shoes that suit him/her for testing.

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The sensors are attached to the customer’s body and the customer then runs on the treadmill.

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Our revolutionary sensor system detects even the slightest movement and wirelessly transmits the raw data to a processing station that compares and recommends the ideal shoe model.

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The intelligent core of our solution compares and ranks different shoes based on the customer’s individual running style.

Contact us via contact@motesque.com or our contact form for more information.

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DOWNLOAD OUR NEW ECC STUDY

Our international study surveyed  1500+ consumers‘ expectation towards the online-shopping of advice-intensive products.
Download the findings on how manufacturers and retailers can optimize their product recommendations for a more satisfied customers and less product returns!